Meet The Team

At Urbrix Letting Agency, we’re redefining the rental experience through expertise, innovation and a genuinely personal approach.

Founded by directors Gemma Williams and Chris Shelton, who each bring more than 20 years’ experience in the local lettings market, Urbrix was created with a clear purpose: to help landlords maximise rental income, make informed investment decisions and navigate the challenges that come with owning property.

Our extensive local knowledge, industry expertise and hands-on approach enable us to deliver exceptional results for both landlords and tenants. We take the time to understand our clients’ individual needs, providing a professional, responsive and transparent service from start to finish.

At Urbrix, we believe letting property should be straightforward, rewarding and built on trust — and that’s exactly what we strive to deliver.

Rooted in the heart of Basingstoke, Urbrix was born from a shared passion for property and a vision to make renting seamless and stress-free. With a dedicated team and deep local market knowledge, we set out to transform how properties are let and managed in our community.

We exist to empower landlords and tenants with the tools, knowledge, and support they need to succeed. Whether you're a landlord seeking to maximise your rental income or a tenant searching for your ideal home, we’re here to guide you every step of the way.

Why Choose Urbrix?

25+ Years of Experience

Chris Shelton and Gemma Williams have spent over two decades working in local lettings. We've seen the market change, dealt with the challenges landlords face and learned what really matters when managing a rental property.

Maximise Your Rental Investment

Getting the right rent matters. Too low and you're leaving money on the table. Too high and your property can sit empty. We use our local knowledge and experience to help you achieve the right balance between rental income, tenant demand and long-term investment performance.

Straightforward, Honest Advice

Being a landlord involves decisions — sometimes complicated ones. We'll explain your options clearly, give you our honest opinion and help you make decisions that are right for your circumstances.

From Buy-to-Let Purchase to Ongoing Management

Considering buying a rental property?

We can use our local lettings knowledge to help you understand potential rental income, tenant demand and the practical considerations of a buy-to-let investment before you commit.

Already own a property? We can take care of the letting and ongoing management.

Award-Winning Customer Service

We've been recognised with various customer service awards, but our focus remains the same: looking after landlords and tenants properly, communicating clearly and dealing with problems when they arise.

Your Property. Our Experience.

Being a landlord can be rewarding, but it can also be time-consuming and stressful.

You shouldn't have to become a property expert to own a rental property.

Whether you're:

🏠 Letting your first property

🏘️ Building a buy-to-let portfolio

🔑 Moving home and keeping your existing property

📈 Looking to maximise the return from your rental

🛠️ Tired of managing tenants and maintenance yourself

📋 Looking for a more experienced letting agent

Urbrix can help.

What We Can Do For You

Let Only

We'll help you market your property, find the right tenant and get your tenancy off to the right start.

Rent Collection

We take the hassle out of collecting rent and keep you informed.

Fully Managed

From finding your tenant to managing maintenance, inspections, compliance and the day-to-day relationship, we'll take care of your property.

Landlord Advice

Not sure what your property should rent for? Considering buying another investment? Wondering whether your current agent is achieving enough?

Talk to us.

What Makes Urbrix Different?

Experience You Can Rely On. Service You Can Feel.

We don't believe landlords should have to chase their letting agent.

We don't believe complicated jargon makes good advice.

And we don't believe that managing a property should feel like a second job.

Our job is to make your life easier while helping you get the most from your property.

That's why landlords choose Urbrix.

Ready to Talk About Your Property?

Whether you're thinking about letting, buying a buy-to-let or simply want to know what your property could achieve in today's market, we're happy to have a conversation.

No pressure. No obligation. Just straightforward advice from Chris Shelton and Gemma Williams, backed by 25+ years of local lettings experience.

Enquire Now!